You can pay on our shop with the following payment methods: VISA, Maestro, American Express, V-Pay, PayPal, iDeal, Bancontact/Mister Cash, Giropay and SOFORT Banking
Our processing time is typically 24-48 hours. During peak shopping periods, it may take up to 72 hours.
Absolutely. We use SSL encryption and other security measures to ensure your personal and financial information is completely safe.
Unfortunately, there are several explanations to the fact that you order was not validated, including your bank ceiling, the non-receipt of the 3D Secure code by text message or by email. The easiest solution is to contact your bank to know the exact reason of the rejection of your order.
It depends on the country we ship to. On average products are delivered between 2-6 business days.
Yes, we do offer international shipping. Please note that shipping times and costs will vary depending on your location and chosen shipping method.
We offer standard shipping. Standard shipping typically takes 5-7 business days.
Carriers vary depending on your location.
Once your order is shipped, we will send you a confirmation email with a tracking number. You can use this number to track your order's progress.
We offer a 30-day return policy on most items. Please visit our Return Policy page for more detailed information.
You can cancel or change your order within 1 hour of placing it. After this time, we may have already processed your order, making changes or cancellations impossible.
You can enter your promotional code at checkout. Once you've entered the code, your total will reflect the promotional discount. Unless stated in the promotional terms and conditions, promotional codes can only be used once per user.
We have added a size guide for your convenience to most of our products. Unisex products however may fit different people slightly differently. With unisex products specifically, the sizes for women can be slightly larger than the usual sizes you may be used to purchasing. For this reason we suggest women buy one size smaller than the size the y would usually purchase at.
- To create an account, simply click on the 'Sign Up' button at the top of our homepage and follow the prompts.
If you've forgotten your password, click on the 'Forgot Password' link on the login page. You'll then receive an email to reset your password.
if an item is out of stock, we do our best to restock it as soon as possible. You can sign up for restock notifications on the product page to receive an email when the item is available again.